Joy GAMES Privacy Policy

Last Updated: November 20, 2024

Joy GAMES Limited is a developer and publisher of games and mobile game applications, offering our products through app stores such as the Apple App Store and Google Play Store. This Privacy Policy explains how we handle your personal information (including collecting, storing, modifying, retrieving, accessing, using, disclosing via transmission, disseminating, restricting, erasing, or destroying it) and how you can exercise your privacy rights.

This Privacy Policy applies to the personal information we collect through our games, mobile applications, and other products ("Games") (collectively referred to as "Services"). By using our Services, you agree to be bound by this Privacy Policy and consent to our handling of your information as outlined herein.

Table of Contents

1. Information We Collect from You
2. How We Use Your Information
3. How We Share Your Information
4. Advertisements
5. Third-Party Social Networks
6. Cookies
7. Children's Privacy
8. Your Rights
9. General Provisions
10. Legal Basis
11. Security
12. Retention
13. Special Notices for Residents of Specific Regions
14. Contact Us

1. Information We Collect from You

We collect most of the information about you directly when you play our games or interact with third-party ads within our games or ads for other publishers' games. Generally, the information we collect pertains to the type of device you use, identifiers that help us recognize your device, how you play our games, and may include information you voluntarily provide when contacting us. We may also collect information from app store platforms, partners, and other third parties, such as details about your interests and in-app purchases (note that we never receive your payment or credit card information).

The information we collect about you through our Services falls into the following categories:

(a) Information You Voluntarily Provide

Certain parts of our Services may ask you to voluntarily provide personal information. For example, we may request certain details to process your inquiries, such as:
        • Your name, email address, or other details to address your queries.
        • Any information you submit to our support team via email.

        The personal information we ask you to provide and the reasons for requesting such information will be explained at the point of collection.

(b) Information We Collect Automatically

        When you use our Services, we may automatically collect certain information from you and/or your device, which may be considered personal data under applicable data protection laws. This information includes:
        • Data and analytics regarding your use of our Services (e.g., in-game progress, levels completed, games played, session duration, preferences, in-game ads you may have viewed, referrals, or gaming preferences).
        • Your IP address and device identifiers, such as your Advertising ID or Device ID (for more details, see Advertising ID and Device ID below).
        • The type of device you use and its operating system.
        • Communications within the Services (e.g., in-game emoji signals exchanged with other players).
        • Broad geographic location based on your IP address (e.g., country or city-level location).
        • Precise geolocation information, where applicable. Please note that precise geolocation data is considered sensitive information. Declining to provide such data will only restrict specific features but will not affect your overall ability to use our Services. You can revoke access to geolocation information at any time.
        • Crash logs generated automatically when the program crashes. We may collect these logs and analyze them using specialized tools to identify the cause of the crash.
        • Diagnostic data collected during troubleshooting (e.g., system status, app information, and device performance) to identify the root cause of an issue and implement solutions.
        • Permission to access external storage, such as files and photos, required for certain features. However, we do not collect or use music files, audio files, videos, voice recordings, or similar data.

Advertising IDs refer to Apple’s Identifier for Advertisers (IDFA) and Google’s Advertising ID (GAID). These are unique identifiers used for personalized advertising and are consistent across mobile apps, allowing cross-app tracking. On Apple devices, you can opt-out by selecting the “Limit Ad Tracking” option in your privacy settings. On Android devices, you can opt-out by choosing “Opt-out of Personalized Ads.” Advertising IDs are non-permanent, non-personal identifiers that are unique to your device.

Device Identifiers/Informationinclude details such as the device type, model, manufacturer, operating system, language, screen size, or processor, or a combination of such technical data. These identifiers help developers assess device compatibility with specific apps.

Some of this information may be collected via cookies, as explained further under the Cookies section.

(c) Information We Obtain from Third-Party Sources

• Third-Party Social Networks: Google Play Games Services, Apple Game Center, Facebook (“Third-Party Social Networks”). You may choose to connect to our Services through your social media account. The specific information we receive from your social media will depend on your privacy settings, but it typically includes basic public profile information such as your username, gender, and friends who play the same game. (See also Third-Party Social Networks below.)
• Third-Party Service Providers: We may obtain your personal information from third-party sources. For instance, if you install our game after clicking on an advertisement for the same game, we may receive certain personal information related to your activity.
• Advertising Partners: Occasionally, we may also obtain your personal information from other third-party sources. For example, if you click an advertisement that leads you to one of our Services (e.g., an ad for one of our games displayed in another publisher's game), we will receive information about which ad network and ad campaign led to the installation. (See also Advertising below.)

(d) No Collection of Special Categories of Information

We do not request or intend to collect any "special categories of information," such as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data used to uniquely identify a natural person, health-related data, or data concerning a natural person’s sexual orientation or sexual activity. Please exercise caution when sharing such information about yourself (or others) in our forums or other communication channels.

2. How We Use Your Information

(a) General Use

We use the information collected about you/your device to provide our services and games and to operate our business. Additionally, we utilize this information to improve our services and games, enhance security, and for analytics and research purposes to ensure the best possible experience for you. Your information is also used to promote our services and games within our own games and in other publishers’ apps, as well as to display third-party advertisements to you.

Furthermore, we use your information for ad tracking, fraud prevention, and compliance with legal obligations.

We use your information for the following purposes:

         • Providing and Improving Our Services
           We use your information to develop, deliver, and improve our games and other products, services, and content. This includes customizing our offerings, providing game updates, troubleshooting technical issues, analyzing game usage trends, and managing our games.
         • Displaying Advertisements
           Your information is used to display advertisements for our games in other publishers’ apps and to show third-party advertisements in our games. See the Advertising section of this Privacy Policy for more details.
         • Cross-Promotion
           We utilize your information for cross-promotion, meaning we promote one of our games while you play another of our games.
         • Ad Tracking and Fraud Prevention
           We track the effectiveness of our advertising campaigns and use your information to detect and prevent fraudulent activities related to our campaigns.
         • Analytics and Research
           Your information is used to understand and analyze trends related to game usage, gather demographic data about our user base, and collect data about game download sources. We may also create reports and analytics for research or business intelligence purposes, such as identifying issues or trends with our games and services or testing new features and content.
         • Security
           We use your information to enhance the security of our games, products, and services.
         • Customer Support
           Your information helps us provide customer support and respond to your inquiries.
         • Legal Obligations
           We use your information when legally required to do so, such as using your country or region for tax reporting purposes.

(b) In-App Purchases

Our games support in-app purchases. We do not process payments for these purchases or have access to your credit card information. Payment transactions for in-app purchases are completed through your App Store account, Google Play account, or Amazon.com account in the app store. Any post-purchase processes are controlled by Apple, Google, and Amazon.com stores and are subject to their specific terms. Please review the privacy policies and terms of service of Apple, Google, and Amazon.com stores.

3. How We Share Your Information

We may not be able to independently provide all the services required for the successful operation of our games. Therefore, we must share the collected information with third parties for purposes such as developing and providing our services, displaying advertisements, conducting analytics and research, and measuring the effectiveness of our advertising campaigns and those of our partners.

We also reserve the right to disclose your information, including personally identifiable information, as required by law or in anonymized and aggregated forms, meaning you cannot be personally identified from the information. The following parties may receive such information:

         • Analytics Providers
           We use third-party analytics providers to deliver services, perform analyses, and conduct research. The device data shared with these providers is encoded. Providers may assign a random ID to the data, ensuring it cannot be linked back to you. Aggregated data may also be used for benchmarking purposes.
         • Cloud Service Providers
           Information we collect from you is stored on servers provided by third-party cloud service providers, such as iCloud or Google Cloud Platform.
         • Tracking and Anti-Fraud Providers
           For certain games, we use tracking and anti-fraud providers to measure performance, optimize advertising campaigns, display ads, conduct analytics to improve our services, and prevent fraud. These providers may utilize APIs and SDKs within our games to collect and analyze data related to users and devices, such as impressions, clicks, installations, or other ad campaign performance metrics and post-install in-app events.
         • Third-Party Advertising Partners
         We work with certain third-party advertising networks that assist us in serving ads to you, enabling us to provide games for free or at a low cost.

         • Third-Party Trackers for Advertising Partners
           We permit our advertising partners to track impressions, clicks, installations, or other ad campaign performance metrics via their tracking providers. These partners may use their own third-party tracking providers.
         • Other Third-Party Service Providers For our games, we use Unity software for development purposes. For information on Unity's data processing practices, please refer to the Unity Privacy Policy available in their privacy center. For certain games, we collaborate with third-party development studios. These studios do not have access to your personal information; they only have access to aggregated data that cannot be traced back to you.

In the future, we may contract with additional partners or modify our existing partnerships to support game-related services. These changes will be updated periodically or promptly in the event of significant changes to our data processing practices.

Our Current List of Service Providers and Partners are as follows:

Third-Party Service Providers	Privacy Policy Links
Google SDK	https://policies.google.cn/privacy
firebase SDK	https://policies.google.cn/privacy
unity SDK	https://unity3d.com/legal/privacy-policy
Applovin SDK	https://www.applovin.com/privacy/
Appsflyer SDK	https://www.appsflyer.com/legal/privacy-policy/
facebook SDK	https://www.facebook.com/about/privacy/update
fyber SDK	https://www.digitalturbine.com/legal/privacy-policy
bigo SDK	https://www.adsbigo.com/privacy.html
inmobi SDK	https://www.inmobi.com/privacy-policy-for-eea/
Mintegral SDK	https://www.mintegral.com/en/privacy/
pangle SDK	https://www.pangle.cn/privacy
TradPlus SDK	https://www.tradplusad.com/privacy-policy
vungle SDK	http://vungle.com/privacy/
yandex SDK	https://yandex.com/legal/confidential/
maticoo SDK	https://www.yuque.com/yuque/qeyyk7/bl95f1imynp9u6pg?view=doc_embed&title=0
Sanyi SDK	https://www.31gamestudio.com/policy.html
bugly SDK	https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

We reserve the right to disclose your information, including personally identifiable information, as required by law, legal processes, litigation, and/or public and government authorities within or outside your country of residence. If we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other matters of public importance, we may also disclose information about you.

Furthermore, if we believe that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations, users, or user experience, we may disclose your information.

For any additional questions about third-party information collection, you can also contact us for assistance.

4. Advertisements

(a) General

We use advertisements to fund our services and offer our games for free. Our games are available for free or at a low cost, and to achieve this, we need to share the information we collect from you with our third-party advertising partners. As a safeguard to protect your privacy, we store personal information temporarily. The collected information helps us improve our website and games while allowing players to enjoy our games for free.

If you are a user from the European Economic Area (EEA), please note:

         • When you use our game, we rely on our legitimate interest to show you advertisements. The legal basis for showing advertisements to EEA users is our legitimate interest under Article 6(1)(f) of the GDPR, which has been evaluated with our Data Protection Officer. Additionally, in accordance with Article 28 of the GDPR, we have signed data processing agreements with external advertising technology providers. We also ensure that our external service providers commit to high levels of data protection through data protection agreements.
         • Before sharing any information with our advertising partners for personalized ads, we always seek your consent. When you click "Accept" on the relevant button while the game loads, we seek your consent. Personalized ads will only be shown to you once you click "Accept" in the pop-up window, agreeing to share your personal information for personalized advertising purposes. Our advertising partners use various technologies to serve personalized ads and process your personal information in different ways. Therefore, before consenting to personalized ads when the game loads, please review their data processing practices. You can view our current list of advertising partners and their privacy policy links. The legal basis for showing personalized ads to EEA users is the consent obtained under Article 6(1)(a) of the GDPR. Furthermore, as required by Article 28 of the GDPR, we have signed data processing agreements with external advertising technology providers. We also ensure that our external service providers commit to high levels of data protection. The goal is to improve our games and provide players with more relevant advertisements. You can withdraw your consent at any time to stop sharing your personal information for personalized advertising. You can do this by going to the game settings and clicking on the "Terms and Privacy" button. In the "Withdraw Personalized Ads Consent" section of the privacy policy, you can manage your preferences by choosing which types of ads you wish to receive. When you decide to withdraw your consent or not provide consent, you may still see the same number of ads on your mobile device; however, these ads may be less relevant because they will not be based on your preferences, interests, behavior, demographics, etc. Our advertising partners may still show you ads based on the content of the app you are using.

(b) In-game Ads (i.e., when you view ads within our games)

To display in-game ads, we may send your Ad ID and IP address to advertisers (or ad networks) to help them find suitable ads for our games and third-party assets. You can control and limit the use of your Ad ID in your device settings. We cannot control which specific ads appear in our games (this is controlled by the ad networks), but we blacklist certain categories of ads.

Ad networks use the Ad ID for various purposes (please refer to the privacy statements of the listed advertising partners), including:

         • Limiting the number of times you see the same ad;
         • Ensuring they interact with real users, not "bots";
         • Offering ads that may be relevant to you based on your interactions with other brands and ads using your Ad ID and general geographic region. Other brands purchase ad space through ad networks or ad exchanges to promote their products in our games. Ad networks or ad exchanges act as intermediaries between other game companies and us. They track ad clicks and potential app installations for the companies buying ads to charge them. They use the advertiser’s ID to measure ad views, clicks, and installations;
         • Tracking the games you’ve played to promote similar games. IP addresses are usually used by advertisers to approximate your geographic location, such as country, state, and sometimes city level.

(c) Viewing Our Ads on Third-Party Services

We also promote our games in other apps by requesting ad networks to target relevant audiences (identified using Ad IDs).

Ad networks use the Ad ID for various purposes (see the privacy statements of our listed advertising partners), including:

         • Measuring ad performance (viewing the aggregated number of views, clicks, and installations generated by ads shown in other publishers' games);
         • Informing players who haven't played the game for some time about new content. We provide these users' lists in the form of Ad IDs to ad networks, which then show ads about new content to these users;
         • Avoiding displaying ads in games players are currently playing. We send active player lists in the form of Ad IDs to ad networks, which then exclude these players from ads;
         • Marketing the game to a group of potential players.

(d) Who Can Show You Personalized Ads?

Please refer to the list of approved ad providers who can show you personalized ads and review their data processing practices, including the technologies they use for personalized advertising.

(e) How to Turn Off Personalized Ads

In addition to the specific tools provided to EEA users through the game, you can also use your device settings.

iOS
Open the "Settings" app on iOS, select the "Privacy" menu, and then choose the "Ads" sub-option. If you activate the "Limit Ad Tracking" option, we can only take limited actions, such as identifying unique users or combating fraud. You can reset the IDFA (by selecting "Reset Advertising ID") at any time from the same menu, which will create a new ID that will not be merged with previously collected data.

Android
Open the "Settings" app and select the "Google" menu item. Depending on your device, this option may not appear in the main menu, but you can find it using the search feature at the top of the settings menu. From there, choose the "Ads" sub-option and activate the "Opt-out of Ads Personalization" option to prevent the creation of profiles and display personalized ads. You can also reset the Ad ID (by selecting "Reset Advertising ID") at any time in the same menu, which will create a new ID that will not be merged with previously collected data.

5. Third-Party Social Networks

(a) Connecting to Third-Party Social Networks

Some of our games use third-party services such as Google Play Games, Apple Game Center, Facebook (“Third-Party Social Networks”). These games allow you to log into your third-party social network account by using the “Login” feature in our app. You can also share the content you create within the app on third-party social networks. Please note that third-party social networks are governed by their own privacy policies, terms, and end-user agreements. We are not responsible for the sharing practices or policies of these third parties and cannot control those practices or policies.

If you have any other questions, please contact us at dudugamestudio@gmail.com.

(b) Information We May Receive When You Connect to Third-Party Social Networks

The information we have access to varies by application and is influenced by the privacy settings you have established on these third-party social networks. You can control these settings and learn more about them through the relevant third-party social network. When you use the "Login" feature, depending on your permission, third-party social network, and your preferences, we may access and store part or all of the following information: (i) basic information from your public profile, such as your nickname and profile picture; (ii) login ID and/or player identifier string; (iii) your friend list; (iv) any other information detailed in the notifications during the “Login with...” process, which will be shown to you. We may share your name and game data (e.g., actions, game progress, and scores) in the applicable app with friends or contacts from third-party social networks who have used the “Login with...” or “Connect to” feature in the same app.

The application may also ask for your permission to post on these third-party social networks on your behalf (e.g., status updates). Please remember, we will only do so with your explicit consent, and we will store your ID and full name for user identification purposes. Other information will only be stored in the application on your device to facilitate communication between the app and third-party social networks.

(c) How You Share Your Information on Third-Party Social Networks

If you engage in game-related activities through third-party social networks, such as leaderboards and multiplayer games, you will share your information (e.g., scores, rankings, and achievements) with other players and the third-party social network.

6. COOKIES

A cookie is a file that contains a small amount of data, which may include an anonymous unique identifier. Cookies are sent from a website to your browser and stored on your computer's hard drive. We use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain features of our services.

7. Children’s Privacy

We take the protection of minors' personal information very seriously. If you are under 18 years old, your guardian must carefully read this Privacy Policy and agree or authorize you to agree to use our products or services in accordance with this Privacy Policy.

We do not knowingly collect or seek to collect personal data from children under the age of 13, nor do we knowingly allow such individuals to use our services. If you are a child, please do not send us any personal data about yourself. If we become aware that we have collected personal data about children, we will delete that data as soon as possible. If a guardian or parent believes that we may have data from children under 13, they should contact us promptly at dudugamestudio@gmail.com so we can correct this.

8. Your Rights

If you are a user located in the EEA region, you have certain rights regarding your personal information and how we process it. Please note that some of these rights may be subject to certain exceptions or limitations.

Your rights include:

         • Right to Withdraw Consent: Under Article 7(3) of the GDPR, you have the right to withdraw your consent for personalized advertisements. To do so, please go to the "Terms and Privacy" section in the game settings and follow the instructions under "Withdraw Consent for Personalized Ads" (this right is specific to EEA users).
         • Right to Access: Under Article 15 of the GDPR, you have the right to view the personal information we have collected, stored, and whether we share, transfer, or sell your personal data to third parties. For details, please visit the "Terms and Privacy" section in the game settings and follow the instructions under the "Request Personal Data Summary" section (this right is applicable to EEA users).
         • Right to Rectification: If your personal information (such as email address) changes, under Article 16 of the GDPR, you have the right to request us to update that information. Please contact us directly to make corrections.
         • Right to Erasure: Under Article 17 of the GDPR, you have the right to request the deletion of part or all of your personal information that we hold. If you wish to exercise this right, please go to the "Terms and Privacy" section in the game settings and follow the instructions under "Request Deletion of Personal Data" (this right is specific to EEA users).
         • Right to Restrict Processing: Under Article 18 of the GDPR, you have the right to request that we limit the processing of your personal information. Please feel free to contact us if needed.
         • Right to Data Portability: Under Article 20 of the GDPR, if you wish to transfer your data to another service, we support data export. Please contact us for assistance.
         • Right to Object to Data Processing: Article 21 of the GDPR allows you to object to our data processing, especially if you do not agree with the user analytics procedures outlined in the privacy policy. Please feel free to contact us.
         • Right to Opt-Out of Selling or Sharing Personal Information: In accordance with the GDPR and related regulations, we respect your autonomy regarding your personal information. If you do not wish for us to sell or share your personal data (although we typically take strict measures to protect your data and limit unnecessary sharing), please inform us clearly, and we will make every effort to comply with your request, unless required by law or for the fulfillment of our legitimate business needs.
         • Right to Lodge a Complaint: Under Article 77(1) of the GDPR, you have the right to lodge a complaint with a data protection regulatory authority. If necessary, you can contact the relevant regulatory authority directly or contact us for assistance.

9. General Provisions

Your privacy and security are very important to us, and we always take special care to ensure that we process your information legally in accordance with one of the legal bases required by the EEA Data Protection Laws applicable to EEA users. We have appointed a Data Protection Officer to help ensure compliance with the EEA Data Protection Laws. We will store your information for as long as needed to provide our services to you. We may store information for longer periods, but it will only be kept in a way that is not traceable to you.

We operate globally and may share your information with our partners (see our current list of partners) for the purposes outlined in the "How We Share Your Information" section above. This may include transferring your personal information outside of the European Economic Area ("EEA"). Please review changes to our privacy policy regularly.

10. Legal Basis

         • Contract Necessity: This covers the processing of information necessary to provide the services you have requested (and we have agreed to), such as providing and improving our services, offering customer support, enabling special features within our games (e.g., in-app chat, multiplayer, leaderboards, and other third-party social network features), and delivering content you purchase in the app.
         • Legitimate Interests: This covers the processing of information necessary for purposes that are reasonably expected when you use our services to pursue our legitimate interests. This ensures you have the best experience while playing our games, ensures your information is secure, and allows us to offer our games to you for free or at a low cost. We particularly consider your data protection rights and ensure they are not overridden by our legitimate interests. We rely on our legitimate interests to process data for analysis, tracking, fraud prevention, push notifications, cross-promotion, and contextual advertising purposes.
         • Legal Obligation: This includes processing of information necessary to comply with legal obligations, such as retaining records for tax purposes.

11. Security

We have implemented appropriate technical and organizational measures to protect the confidentiality, security, and integrity of the information we collect, and to prevent unauthorized access or misuse of the information in violation of this privacy policy. While we make commercially reasonable efforts to ensure that your information remains secure while under our care, please note that no security measures are perfect or impregnable.

12. Retention

We will store your information for as long as necessary to provide you with our services. We may store information for longer periods, but it will only be kept in a way that cannot be traced back to you. When we no longer need the information for the purposes described in this Privacy Policy, we will delete it immediately and, in any case, will not delete it within five (5) years after your last interaction with any of our games.

When required by law, we will retain your information for the legally mandated period. If you request us to delete your data, we will delete it in accordance with the "Your Rights" section above.

13. Special Notices for Residents of Other Regions

(a) California Residents' Rights

We strive to respond to verifiable consumer requests within 45 days of receipt. If we need more time (up to 90 days), we will notify you in writing the reason for the delay and the extended period. We will send a written response via email.

         • Right to Know: Under CCPA, you have the right to know the categories, purposes, and sources of the personal data we collect about you, and whether your personal data will be shared or sold to third parties. This information is also available in our privacy policy. We update our privacy policy at least once every 12 months.
         • Right to Delete: Under CCPA, you have the right to request the deletion of your personal data collected in the past 12 months. However, note that in some cases, we are obligated to retain your personal data, such as for legal compliance or protecting free speech rights. Please contact us for assistance.
         • Right to Correct: You have the right to request corrections to inaccurate information we maintain about you, based on the nature of the personal data and the purpose of processing. Once we receive and verify your request, we will make commercially reasonable efforts to correct any inaccuracies.
         • Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use of your sensitive personal information for purposes other than providing the requested service or product or as legally allowed. We process your communications on our services to facilitate such communication, provide customer service, and respond to complaints related to violations of our terms of service. If you have concerns about how we use such sensitive personal data, please contact us using the details provided at the bottom of this privacy policy.
         • Right to Opt-Out/Do Not Sell or Share My Personal Information: You have the right to opt out of future "sales" or "sharing" of your personal information (if applicable), as these terms are defined under CCPA. Please note that CCPA has broad definitions for "sale" and "personal information," and certain data sharing described in this privacy policy may be considered as "sale" under those definitions. To opt out of "selling" or "sharing" personal information, please email us at dudugamestudio@gmail.com. In practice, we do not intentionally sell your personal data (including personal data of minors under 16).
         • Right to Non-Discrimination: California residents are protected from discrimination by businesses for exercising their CCPA rights. We will not discriminate against you for exercising any of your CCPA rights.

To exercise the rights above, please submit a verifiable consumer request via email to dudugamestudio@gmail.com. You may also designate an authorized agent to submit a request on your behalf by providing proof that the agent is authorized to act on your behalf. Before accepting such a request from an agent, we will require verification of your identity directly with us. We strive to respond to verifiable consumer requests within 45 days of receipt. If we need more time (up to 45 days), we will notify you in writing of the reason for the delay and the extended period.

(b) Rights for Residents of Brazil

If you are a user from Brazil, in addition to the privacy rights outlined in the "Your Rights" section above, you may exercise the following data protection rights under the General Data Protection Law of Brazil ("LGPD"):

         • Right to Know: You have the right to know what information we collect or store about you, the sources, categories, and other related information.
         • Right to Correct: Under the LGPD, you have the right to correct any incomplete, inaccurate, or outdated personal data we have about you.
         • Right to Delete: Under the LGPD, you have the right to request the deletion of personal data we have processed with your consent, except in cases as outlined in Article 16 of the LGPD.
         • Right to Withdraw Consent: Under Article 8, Section 5 of the LGPD, you have the right to withdraw your previously granted consent.
         • Right to Data Portability: Under the LGPD, you have the right to request the transfer of your data to another service provider or product provider, in accordance with national regulatory authorities' guidelines and following business and industrial secrets.
         • Right to Complain:If you believe that your rights under the LGPD have been violated or that your request has not been addressed, please contact us or file a complaint with local data protection authorities.

You may request the rights above by emailing us at dudugamestudio@gmail.com. Please note that, for security reasons, we will verify your identity before processing the request.

(c) Rights for Residents of Virginia

         • Access and Confirmation of Personal Data: Under the VCDPA, you have the right to access or confirm the information we have collected about you, including its source, categories, and the purposes of its use.
         • Right to Correct: Under the VCDPA, you have the right to request corrections to inaccurate or incomplete personal data you have provided to us.
         • Right to Delete: You have the right to request the deletion of some or all personal data you have provided to us, with exceptions as outlined by the VCDPA.
         • Right to Data Portability: Under the VCDPA, you have the right to obtain a copy of your personal data in a portable, usable format and allow it to be transferred to another controller.
         • Right to Object or Limit Processing: Under the VCDPA, you have the right to object to or limit the processing of your personal data.
         • Right to Opt-Out of "Selling" and "Sharing" Personal Data: You have the right to know whether your personal information is being sold. Under the VCDPA’s definition of "sale," you have the right to request that we do not sell your personal data to third parties. You can contact us at dudugamestudio@gmail.com for assistance. In practice, we do not sell your personal data. You have the right to know whether your personal data is being shared. Under the VCDPA’s definition of "sharing," you have the right to request that we do not share your personal data with third parties, except with your explicit consent. Please contact us at dudugamestudio@gmail.com for information. We do not share your personal data with third parties without your consent.

14. Contact Us

If you have any questions or concerns about this privacy policy, or if you would like to exercise your rights or learn more about our data practices, please contact us at the email address below. You can also contact our Data Protection Officer for additional information.

Email: dudugamestudio@gmail.com
Data Protection Officer: Joy GAMES Limited